Welcome to Cool Breeze Inc. By opting into our communications, you agree to the following terms and conditions. Please read them carefully. If you have any questions, feel free to contact us using the information provided below.

1. Consent for SMS Communications

By providing your explicit consent to receive SMS messages, you authorize Cool Breeze Inc. to communicate with you via text messaging. The information collected (e.g., phone numbers) as part of this process will be used exclusively by Cool Breeze Inc. and will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have opted in to receive text messages from Cool Breeze Inc., you may receive messages related to the following:

• Appointment confirmations and reminders
• Service updates and follow-ups
• Promotions and exclusive offers (if applicable)
• Important notifications or alerts

Example of a message you may receive:
“Hi, this is a reminder of your upcoming HVAC service appointment at 123 Main Street on 01/01/2025 at 10:00 AM. Reply STOP to opt out at any time.”

3. Message Frequency

The frequency of messages may vary based on your interactions with us. For instance, please expect between 1 to 3 messages per week, depending on your appointments, service requests, or promotions.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. These costs are the responsibility of the recipient and may vary depending on domestic or international messaging.

5. Opt-In Methods

You can opt in to receive SMS messages from Cool Breeze Inc. in the following ways:

• By checking the SMS consent box on our online forms
• Verbally, by providing your consent during our conversations
• By filling out a paper form at the time of service

6. Opt-Out Methods

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Once we process your request, you will no longer receive SMS communications. Alternatively, you can contact us directly to request removal from our messaging list.

7. How to Get Help

If you have questions or need assistance with our SMS services, you can:

• Reply to a message with the word “HELP” for automated guidance.
• Contact our team directly via email or phone for additional help.

Contact Information:
Cool Breeze Inc.
Phone: (410)441-3472
Email: ethan@coolbreeze1.com
Website: https://www.coolbreezeservicetoday.com
Address: 12300 Owings Mills Blvd Ste 6 Reisterstown Md. 21136

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out of future messages by texting “STOP.”
• For assistance, text “HELP” or contact us through the methods listed above.
• Message frequency may vary based on the services you request.
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9. Link to Privacy Policy

For more details about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Thank you for trusting Cool Breeze Inc. We are dedicated to keeping you informed while respecting your preferences and privacy.